Shipping policy
🚚 Shipping Policy – Adore Smile
Thank you for shopping with Adore Smile! We’re committed to delivering your orders safely and promptly across Australia. Please read our updated shipping details below:
📦 Shipping Options & Rates
We currently offer two shipping options across Australia:
|
Shipping Method |
Shipping Cost |
Estimated Delivery Time |
|
Standard Shipping (Australia-Wide) |
$14.99 AUD |
5–10 business days |
|
Express Shipping (Australia Post) |
$35 AUD (Flat Rate) |
1–4 business days |
🕑 Order Processing
- Cut-Off Time: Orders placed after 12:00 PM AEST will be processed the next business day.
- Processing Time: Orders are typically processed and shipped within 1-2 business day.
- Tracking: Once your order is dispatched, you’ll receive a tracking number via email.
⚠️ Important Notes
- Delivery times exclude weekends and public holidays.
- Delays may occur during peak seasons, sales, or due to courier issues.
- Ensure your address is correct – Adore Smile is not responsible for delays or losses due to incorrect shipping details.
📦 Damaged or Lost Orders
If your package is damaged or lost during transit, contact us at info@adoresmile.com.au or 0424 214 652. Please include your order number and any relevant details. We’ll sort it out promptly.
💬 Need Help?
We’re here for you!
Customer Support Hours
Monday – Saturday: 9:00 AM – 5:30 PM AEST
Sunday: Closed
Contact Us
📍 44 Conkerberry Street, Melonba, NSW 2765
📧 info@adoresmile.com.au